FAQs
What products does Powernest USA offer?
We specialize in electric bikes, home charging solutions, and modern home products designed to make life more convenient and efficient.
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times depend on the shipping method chosen at checkout:
Standard Shipping: 5–10 business days
Expedited Shipping: 2–5 business days
International Shipping: 7–20 business days
What is your return policy?
We accept returns within 30 days of purchase for items in their original condition and packaging. For more details, please refer to our Return and Refund Policy.
Do you offer warranties on your products?
Yes, many of our products, including electric bikes, come with a limited warranty. Warranty details vary by product and are included with your purchase. If you have specific questions, please contact support@powernestusa.com.
Do you ship internationally?
Yes, we offer international shipping to many countries. However, customers are responsible for any customs duties, taxes, or import fees. Delivery times vary depending on the destination.
How can I contact Powernest USA for support?
You can reach our customer support team at support@powernestusa.com for any questions or assistance. We’re here to help!